Announcement:

BMA collective action: our practice is open, patients should access our surgery as normal

Policies

All practice policies are reviewed annually and all staff undergo a variety of annual Statutory and Mandatory training which includes the following:

  • Equality and Diversity training
  • Conflict Resolution
  • Safeguarding
  • Data Security
  • Infection Prevention and Control
  • Customer Service

Downloads

Rights and Responsibilities as a Patient

12/07/23

Download

Zero Tolerance Policy

01/11/24

Download

Complaints Handling Policy

01/02/24

Download

Clinical Governance Policy

01/05/24

Download

Data Protection Policy

10/08/24

Download

Information Governance Policy

22/04/25

Download

Equality, Diversity and Human Rights Policy

20/11/22

Download

Subject Access Request Policy

01/06/23

Download

Safeguarding and Promoting the Welfare of Children and Young People

20/10/25

Download

Safeguarding Adults at Risk Policy

12/09/22

Download

Northumbria Primary Care